Avative - Jacobs Ranch - 1 5G Hub Home Offline – Incident details

All systems operational

Jacobs Ranch - 1 5G Hub Home Offline

Resolved
Partial outage
Started about 1 month agoLasted about 1 hour

Affected

Internet Service

Partial outage from 7:19 PM to 8:09 PM

Jacobs Ranch

Partial outage from 7:19 PM to 8:09 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are investigating a loss of power to equipment at one hub home location in Jacobs Ranch impacting connectivity for 10 customers.